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With frequent industry chaos, why does Nantong Jiabao dare to be "completely transparent" to its customers?

Recently, the "ready-to-eat meal incident" in the catering industry has been pushed to the forefront of public attention. The person in charge of the catering business, from a tough response to a public apology, eventually promised to "operate fully transparently" and open the kitchen to supervision.

Behind this turmoil lies consumers' urgent need for the right to know and transparency - which also serves as a wake-up call for the machinery manufacturing industry.

In the field of mechanical manufacturing, similar problems also exist: to cut costs, some enterprises may resort to every possible means: passing off inferior materials as good ones, using low-quality materials to pass off as high-quality steel. In terms of craftsmanship, they cut corners and simplify or even omit key procedures. The performance was falsely marked in the parameters, and the actual working efficiency was far lower than the advertised indicators.

What is even more worrying is that some enterprises adopt a "double standard" : they display the exquisite craftsmanship of the samples, but the quality is compromised when delivering them in bulk. During after-sales maintenance, they pass off inferior goods as good ones and charge high prices to replace low-quality parts. These problems are often exposed only after a period of use. Customers not only have to bear the maintenance costs but also face the losses caused by production halts.

These behaviors not only harm the interests of customers, but also disrupt the entire industry's ecosystem, leaving enterprises that are dedicated to product development in a predicament where "bad money drives out good".

Facing the chaos in the industry and the vicious cycle of low-price competition, Nantong Jiabao has always adhered to the business philosophy of "full transparency", winning trust with sincerity and building a good reputation with quality.

Our production process is transparent: from raw material procurement, processing technology, quality inspection and other links, allowing customers to understand the manufacturing details of the equipment.

Our quality standards are transparent: We clearly define the technical standards, performance parameters and quality control system of the equipment, allowing customers to accurately understand the performance indicators that the equipment can achieve.

Our pricing mechanism is transparent: We clearly explain the composition of equipment pricing, helping customers understand the cost structure and establish reasonable value expectations.

Our after-sales service is transparent: we disclose the service process, response time and problem handling mechanism to ensure that customers have no worries.

Transparent operation has brought us a long-term competitive advantage in the market. In recent years, the customer repurchase rate of Nantong Jiabao has exceeded about 80%, and the customer referral rate has reached about 60%, which is much higher than the industry average. Many long-term customers who have cooperated with us for over 20 years said, "Choosing Jiabao means choosing peace of mind." This trust stems from our long-term commitment to the business philosophy of integrity and is also a valuable achievement of Nantong's corporate culture.

Nantong Jiabao firmly believes that equipment will depreciate and technology will be updated, but the reputation of honest operation and the trust relationship will only become more precious as time goes by. Nantong Jiabao promises: To continue adhering to the transparent business philosophy and accept customers' supervision at any time - because true quality is not afraid of inspection, and an honest enterprise does not need to hide.